Welcome

Welcome to Seer. These Terms of Service ("Terms") govern your access to and use of the Seer platform, website, and related services (collectively, the “Service”).

By accessing or using Seer, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Operator Information

Seer is operated by Safwan Mahmoud, based in Egypt.

If you have questions about these Terms, you may contact us at:

Email: seerplatform@gmail.com

Website: https://seerplatform.dev/

2. Description of the Service

Seer is an AI-powered product design platform that allows users to generate, refine, and analyze product concepts and related digital outputs using artificial intelligence technologies.

The Service may evolve over time, and we reserve the right to modify or discontinue features at any time.

3. Eligibility

You must be at least 13 years old to use Seer.

By using the Service, you represent that:

• The information you provide is accurate and complete

• You will comply with all applicable laws

• You have the authority to enter into these Terms

4. User Accounts

To access certain features, you may be required to create an account.

You are responsible for:

• Maintaining the confidentiality of your login credentials

• All activity occurring under your account

• Notifying us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Acceptable Use

You agree not to:

• Use the Service for unlawful purposes

• Attempt to reverse engineer, copy, or exploit the platform

• Upload or generate content that is illegal, harmful, or infringing

• Interfere with or disrupt the Service

• Resell, sublicense, or commercially exploit the Service without permission

We may suspend or terminate accounts that violate these rules.

6. Payments and Billing

Payments for Seer are processed securely by polar.sh, our merchant of record.

Polar handles all payment processing, billing, tax compliance, and invoicing on our behalf. By purchasing access to Seer, you also agree to Polar's terms and policies.

Details regarding pricing are available on our separate pricing page.

7. Refund Policy

Refund requests are evaluated on a case-by-case basis.

If you believe you are entitled to a refund, please contact us at seerplatform@gmail.com within 7 days of purchase.

We reserve the right to deny refund requests in cases of significant usage, abuse, or violation of these Terms.

8. Intellectual Property

All rights, title, and interest in and to the Seer platform, including software, design, branding, and content (excluding user-generated content), remain the property of Seer.

Patent-related assistance

Seer may run automated checks to help surface whether your designs could overlap with existing patents or patent filings. These checks are assistive only.

Artificial intelligence and automated searches can be incomplete, outdated, or wrong. You are responsible for confirming on your own— including with qualified counsel where appropriate—that your work does not infringe third-party patents or other rights.

User-Generated Content

You retain ownership of the content you create using Seer.

However, by using the Service, you grant us a limited, non-exclusive license to process, store, and display your content solely for the purpose of operating and improving the Service.

You are solely responsible for the content you generate and how you use it.

9. AI-Generated Content Disclaimer

Seer uses artificial intelligence technologies to generate outputs.

You acknowledge that:

• AI-generated outputs may contain errors or inaccuracies

• Outputs may not be unique

• You are responsible for reviewing and validating outputs before professional, commercial, or manufacturing use

Seer does not guarantee the accuracy, reliability, or suitability of AI-generated results.

10. Service Availability

The Service is provided on an “as is” and “as available” basis.

We do not guarantee:

• Continuous availability

• Error-free operation

• That defects will be corrected

We may update, modify, or suspend the Service at any time without notice.

11. Limitation of Liability

To the maximum extent permitted by law:

Seer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, or data loss.

Our total liability arising out of or related to the Service shall not exceed the amount you paid to use the Service during the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Seer and its operator from any claims, damages, liabilities, and expenses arising from:

• Your use of the Service

• Your violation of these Terms

• Your misuse of AI-generated content

13. Termination

You may stop using the Service at any time.

We may suspend or terminate your access if you violate these Terms or if required for legal or operational reasons.

Termination does not eliminate any outstanding payment obligations.

14. Changes to These Terms

We may update these Terms from time to time.

If we make significant changes, we will update the “Last Updated” date.

Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of Egypt.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of Egypt.

1. Who we are

Seer (“we”, “us”) is operated by Safwan Mahmoud, based in Egypt. This Privacy Policy explains how we collect, use, store, and share personal information when you use the Seer website and platform at seerplatform.dev (the “Service”).

Questions: seerplatform@gmail.com

2. Information we collect

Account and profile. When you register, we collect your name, email address, password (stored using secure hashing), date of birth (to confirm eligibility and for account integrity), and optional preferences such as whether you want product updates by email.

Content you provide. We process prompts, uploads, designs, chat messages, and other materials you submit to the Service so we can provide AI-assisted product design features.

Usage and technical data. We may collect logs, device and browser type, approximate location derived from IP, session identifiers, and similar data needed for security, debugging, and service improvement.

Payments. Payments are processed by Polar (polar.sh), our merchant of record. We receive limited billing-related information from Polar (for example, subscription status) but do not store your full card details on our servers.

3. How we use information

We use personal information to:

• Provide, operate, and improve the Service

• Authenticate users, prevent fraud and abuse, and enforce our Terms

• Communicate with you (for example, verification, support, and—if you opt in—product updates)

• Analyze usage in aggregate to improve reliability and features

• Comply with legal obligations

4. AI providers and subprocessors

To generate outputs, we send relevant portions of your prompts and context to third-party AI and infrastructure providers. Those providers process data on our instructions only as needed to deliver the Service. Their use may involve processing in countries other than your own. We select providers with appropriate safeguards where available.

5. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, protect against cross-site request forgery, remember theme preferences where applicable, and understand basic usage. You can control cookies through your browser settings; disabling some cookies may limit certain features.

6. Retention

We retain information for as long as your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymize it where practicable.

7. Sharing of information

We do not sell your personal information. We may share data with:

• Service providers who assist us (hosting, email, analytics, AI, payments) under confidentiality and purpose limitations

• Polar for billing and subscriptions, as described in their policies

• Authorities when required by law or to protect rights, safety, and security

8. Security

We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage strong passwords and careful handling of account credentials.

9. Children

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have done so, contact us and we will take appropriate steps to delete it.

10. Your choices

Depending on applicable law, you may have the right to access, correct, or delete certain personal information, or to object to or restrict certain processing. To make a request, contact seerplatform@gmail.com. We may need to verify your identity before responding.

11. International users

If you access the Service from outside Egypt, your information may be processed in Egypt and in other countries where we or our providers operate. By using the Service, you understand that your data may be transferred to jurisdictions with different data protection laws.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will adjust the “Last updated” date above. For material changes, we may provide additional notice (for example, by email or a notice on the Service). Continued use after changes means you accept the updated policy.